Refund policy

Due to the nature of our products, we are unable to accept returns. We are committed to providing our customers with high-quality products, and because of the specific characteristics and hygiene standards of our products, once they are dispatched, we cannot accept them back.

We understand that this policy may raise concerns, so we encourage our customers to review their orders carefully before finalizing them. If you receive a product that is damaged or incorrect, please contact our customer service team within 48 hours of receiving your order. We will work with you to address the issue, which may include a replacement or a refund depending on the situation.